How to Raise a Complaint

Last updated: October 2026

Every homeowner who reaches out to Joshhosted Tree Service should get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what happens after. It is a general template and not legal advice.

Topics We Can Hear

You can write to us about:

• Your experience when calling or contacting Joshhosted Tree Service
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• How a provider we connected you with behaved

When the Issue Is With a Provider

Providers in our network are independent businesses. Each is responsible for its own quotes, prices, work and customer service. If tree work on your property went badly, the usual first step is to raise it with the provider directly and keep a written record.

Please still let us know. Feedback helps keep our network honest, and providers who often fall short may be removed. Note that Joshhosted Tree Service cannot settle contract disputes, refund a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@joshhosted.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want from us

After You Write

We will confirm receipt by email, usually within a few business days. Then we will look into what happened, which may mean contacting the provider. After that, we will reply with what we found and any steps we plan to take.

Still Unhappy?

If our answer does not satisfy you, reply and ask us to take another look. You can also contact your state consumer protection office or attorney general, or your local Better Business Bureau. For problems with licensed contractors, a state or local licensing office may also help.

Contact

Email: contact@joshhosted.garden